No extra charge for voice calls
In yet another industry first, Bharti Airtel (“Airtel”), India’s largest integrated telecommunications company, today launched its voice over Wi-Fi service –‘Airtel Wi-Fi Calling’.
‘Airtel Wi-Fi Calling’ is designed to enhance voice calling experience for Airtel smartphone customers, especially when they are indoors. With ‘Airtel Wi-Fi Calling’, customers with Wi-Fi at home or office will get excellent signal quality indoors. There will be no extra charge for calls made over ‘Airtel Wi-Fi Calling’ and the application consumes minimal data. The service is currently available to Airtel customers in Delhi NCR and will be gradually rolled out across India.
Randeep Sekhon, Chief Technology Officer, Bharti Airtel said, “As a customer obsessed brand, we are constantly working on improving customer experience based on their feedback. Seamless indoor coverage has been a key ask from mobile customers but getting permissions for site installations has always been a big challenge for mobile operators, particularly in top metros. ‘Airtel Wi-Fi Calling’ is another pioneering technology intervention from Airtel and will go a long way in making the voice calling experience more seamless.”