Healthians Launches Chatbot for Coronavirus
Healthians, India’s largest doorstep health test provider today announced that the company has launched a chatbot to spread awareness about the virus, where individuals can ask their queries and receive verified information.
The Chatbot will disseminate accurate information about the coronavirus to the masses and dispel myths & doubts. The chatbot is simple to use and has been customized keeping for Indian audience.
“We have received many queries from customers calling and panicking with minor symptoms and wanted to consult a doctor or get tested. We quickly responded to the situation by making it easy for people to get self-informed and it’s our responsibility to create this awareness. This bot is trained to answer frequently asked questions on the new coronavirus, we want to help out as many people as possible with the right information,” said Deepak Sahni, Founder and CEO of Healthians.