HDFC Bank Ltd today launched its Secure Banking programme at Surat in Gujarat. The Secure Banking programme is an initiative by the Bank to make customers aware of the matters they need to be careful about while conducting banking transactions; be it using a cheque, transacting at ATMs, using debit or credit cards at POS terminals, merchant outlets and online banking.

The programme will be rolled out across 27 branches in Surat and the surrounding areas to educate customers and create awareness. The initiative was launched by one of the bank’s customers, Mr Dipak Shethwala, Partner, Overseas Corporation and Executive Committee Chairman, South Gujarat Chamber of Commerce , Surat .

The Secure Banking workshop includes a presentation that touches upon various aspects of banking touch points for customer, from cheque to branches, from ATMs to online Banking. At the branches in Surat, a series of workshops will be held where customers and non-customers will be invited to be part of Secure Banking pogramme. Apart from the workshops at branches, various other channels like ATM screens, mobile banking, and the HDFC Bank website will be used to spread the message of Secure Banking to customers.

Speaking at the event in Surat , Mr. Thomson Jose, Zonal Head, HDFC Bank, said, “Banking in India has made tremendous progress in the last two decades. From early days when visiting the branch was a necessity, customers today have access to multiple platforms to conduct banking transactions. The Secure Banking programme educates customers about the do’s and don’ts, they must follow while using these platforms. The simple measures illustrated during the workshop will help customers minimise any risk of compromise of their personal data.”

Mr. Rupesh Parikh, Cluster Head, HDFC Bank said, “As banking systems  evolve, criminals are also looking for new methods by which they can de-fraud customers. An alert and well-informed user is less likely to inadvertently disclose personal banking details to such fraudsters. Through this simple presentation we hope to create greater awareness of safe banking practices among our customers.”


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